All students with disabilities are guaranteed by law, (Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 (ADA)), a learning environment that provides reasonable accommodations.

In general, university policy calls for reasonable accommodations to be made to students with known disabilities on an individual basis. However, should the student have any questions or concerns about accommodations received at the university, the following steps should be taken to address them:

·         Submit questions or concerns in writing to the Director of Disabled Students Services Office (DSSO) via letter, email at dss@utep.edu or by coming to Room 106 Union East Building 

·         The Director of Disabled Student Services shall give written response within 10 working days.

·        To  appeal decision of DSSO director, a response may be made to the ADA Coordinator in the Equal Opportunity Affirmative Action office within 10 working days.

·        The ADA Coordinator can be reached at (915) 747-5662 or at eoaa@utep.edu, by fax at (915) 747-8701, or in Kelly Hall, Room 304. 

·        The ADA Coordinator shall review the appeal and give a determination and suggested resolution, if any, within 10 working days.